You can reach us at 1073445767@qq.com — we’d love to hear your questions, stories, or thoughts!
Shipping & Return Notes
1. Customized items are non-refundable and non-returnable. Please ensure all details are correct before placing your custom order.
2. For non-customized items, returns are accepted within 7 days only if the item is unused, undamaged, and in its original packaging.
3. Customers are responsible for the return shipping fee unless the item arrives damaged or incorrect. To initiate a return, please contact us first with your order number and photos (if applicable).
4. We do not accept returns for items that have been worn, altered, or show visible signs of use (especially bracelets and wearable talismans).
5. Shipping times may vary depending on location and customs clearance. Estimated delivery is 7–20 business days. Duties or taxes, if applicable in your country, are the buyer’s responsibility.
We are passionate about our handpicked products, carefully selected to ensure the highest quality. Want to learn more about us and our mission? Check out our About Us page.
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We will get back within 24 hours during work days.